Privacy Policy
This policy explains what personal information MET-DPF collects, why we collect it, and how we look after it. We are the data controller for the information you share with us.
What we collect
When you contact us, request a quote or book a service we may collect your name, phone number, email address and any details you choose to include in your message.
How we use it
- To respond to your enquiry and provide a quote.
- To schedule, carry out and keep a record of the service you have asked for.
- To contact you about your booking, including reminders.
- Where you have agreed, to send occasional offers or updates. You can opt out at any time.
Lawful basis
We process your information to take steps at your request before entering a contract and to perform that contract, and on the basis of our legitimate interest in running the business. Marketing is sent only with your consent.
Sharing & retention
We do not sell your data. We share it only with trusted providers who help us operate — for example our booking and email tools — and only as needed. We keep records for as long as required to meet our legal obligations, then delete them securely.
Your rights
You have the right to access the information we hold about you, to ask us to correct or delete it, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below. You may also complain to the Information Commissioner's Office (ICO).